Privacy Policy
Privacy Policy for Crocus Hill Kayaking
Introduction
​
Crocus Hill Kayaking is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.
​
Information We Collect
​
-
Personal Information: We may collect personal information that you provide directly to us, such as your name, email address, phone number, and payment information when you book a kayaking trip or contact us for inquiries.
-
Automatically Collected Information: When you visit our website, we may collect information automatically through cookies and similar technologies, including your IP address, browser type, operating system, and browsing behaviour.
​
Use of Information
​
-
To Provide Services: We use your personal information to process bookings, manage reservations, and provide customer support.
-
To Improve Our Services: We may use your information to enhance our website, personalize your experience, and improve our services.
-
Marketing and Communications: With your consent, we may use your information to send you promotional materials, newsletters, and other communications. You can opt-out of receiving these communications at any time.
-
Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.
​
Sharing of Information
​
-
Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, marketing services, and IT support.
-
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
-
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Data Security
​
-
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, and disclosure.
-
While we strive to protect your personal data, we cannot guarantee its absolute security. Any transmission of data is at your own risk.
​
Your Rights
​
-
Access and Correction: You have the right to access and correct any personal information we hold about you.
-
Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
-
Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations.
-
Objection and Restriction: You have the right to object to or request the restriction of the processing of your personal information.
-
To exercise any of these rights, please contact us using the contact information provided at the bottom of this policy.
​
Cookies and Tracking Technologies
​
-
We use cookies and similar tracking technologies to collect information about your browsing activities on our website. You can control cookies through your browser settings and other tools.
Third-Party Links
​
-
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. Please review the privacy policies of any third-party sites you visit.
Children's Privacy
​
-
Our website services are not intended for children under the age of 13 and our kayaking tours must be accompanied by a parent/guardian. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.
​
Changes to This Privacy Policy
​
-
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our services after any changes indicates your acceptance of the updated policy.
​
Contact Information
​
For any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
​
Crocus Hill Kayaking